All skybox Audio products are available as digital downloads only.
To pay for your purchase in 4 installments, select the ShopPay option during checkout. Then, follow the instructions on screen.
Please note, at this current time, ShopPay is available for US customers only.
Purchase emails are sent to the same email address used when creating your skybox Audio account. Please check your spam/junk folder.
If you still don't see an email from us, please reach out to email@example.com with any information you have about your order, such as products purchased, or your order number, and we'll be happy to help further.
We stand behind everything we make. If for some reason you are not fully satisfied with a skybox Audio product simply request a return within 14 days of purchase by emailing firstname.lastname@example.org
Download + Installation
Once a purchase is made, you will receive two emails. One is your order receipt and the second contains your Native Access Serials. Note: Be sure to check your junk/spam folders if you do not see these emails.
Our products are authenticated and watermarked using proprietary techniques developed by skybox Audio. Loading a license file is required the first time you load our products in Kontakt. You will only have to do this once.
To download your license file, please log in to your account at www.skyboxaudio.com/account and click “DOWNLOAD LICENSE FILE”. To authorize your instrument, load the skybox Audio instrument you are attempting to authorize into Kontakt and follow the prompts. You can also watch the Hammers + Waves installation walkthrough video here.
Native Access is a content management software developed by Native Instruments. This software is used to download, install, activate, and update all your skybox Audio purchases all from one single place.
Kontakt is a sampler by Native Instruments. This software is the industry standard sample based player that runs in your DAW. In order to use our instruments, you'll need either the full version of Kontakt 6 or the free version Kontakt 6 Player.
You do not need to purchase Kontakt to use skybox Audio instruments.